Stay Safe

Stay safe

Toraja is, in general, a safe destination, and few visitors encounter any real problems.

International phone operators: 101. International Direct Dialing prefix: 001, 007, or 008.


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Although the standards of healthcare and emergency facilities have improved greatly in recent years, they remain below what most visitors would be accustomed to in their home country. Whilst minor illness and injury can be adequately treated in the ubiquitous local clinics most overseas visitors would not be comfortable having serious problems dealt with in a local hospital, and insurance coverage for emergency medical evacuation is therefore a wise precaution. If a medical evacuation is required then patients are normally moved to Singapore or Perth in Australia. Jakarta, Indonesia's capital, does however have some high standard medical care facilities if seeking medical attention at a closer location.

Be aware that the purchase of travel insurance still means that most clinics and hospitals may require payment in advance, or sometimes by incremental payment as various services are rendered. This may require access to a quite significant amount of cash to keep things moving. Any claim is then made to the insurance company upon your return home. This is almost always the case if the problem is one that can be dealt with on an outpatient basis. Make sure that your insurance company has an agreement with the provider or immediately establishes one, otherwise you will also be landed with a bill for an inpatient stay.

Unfortunately, it is very unlikely you will find a working public telephone on the street, which can be very frustrating in emergency situations. Depending on your circumstances, you may have to rely on mobile phones (local SIM cards may be used in unlocked phones with economical local and international calling rates) or phone/internet shops.

Purchasing a local SIM card is recommended if you foresee that you will have to make multiple calls during your stay. There are several cellular operators In Toraja: XL, Indosat (IM3), and Telkomsel (simPATI) have the largest coverage area. In addition to the GSM standard, you can find CDMA (operator Telkom Flexy).

Local calls from hotel rooms are charged an expensive flagfall and per minute rate. Budget accommodation options are unlikely to offer telephone services to guests.

International phone operators: ☎ 101. International Direct Dialling prefix: 001, 007, or 008.

Directory inquires: ☎ 108 (if using a cell phone locally dial the area code you are in (eg 0361) and then 108)


Area Codes

Toraja has 1 area code.

  • 0423: all of Toraja Utara & Tana Toraja


Official Tourist Infomration by Goverment:

  • Dinas Kebudayaan & Pariwisata Toraja Utara, Jl. Ahmad Yani 62A, Rantepao - Toraja Utara. ☎ +62 0423 21277 / +62 0423 25455.
  • Dinas Kebudayaan & Pariwisata Toraja Utara, Jl. Ahmad Yani 62A, Rantepao - Toraja Utara. ☎ +62 0423 21277 / +62 0423 25455.


Immigration office:

  • Niti Mandala, Renon, Denpasar. ☎ +62 361 227828.
  • I Gusti Ngurah Rai Airport. ☎ +62 361 751038.



  • Ambulance: ☎ 118.
  • Indonesian Red Cross (PMI), free ambulance service. ☎ +62 361 480282.
  • Police: ☎ 110.
  • Search & Rescue team: ☎ 115 or 151, 0423-22100.
  • Tourist Police: ☎ 0423-22100.
  • Police stations:
    • Polres Makale: Jl. Bhayangkara, Makale. Tel: ☎ 0423-22100.
    • Polres Rantepao: Jl. By Pass Ngurah Rai. Tel: ☎ 0423-21358.
    • Polsek Rantepao: Jl. Budi Utomo, Rantepao. Tel: ☎ 0423-21358.
  • Army Headquarter:
    • Kodim 1414 Tana Toraja, Jl. Pong Tiku, Rantepao. Tel: ☎ 0423-21255.


Hospitals with 24 hours emergency room (ER) / Instalasi Gawat Darurat (IGD):

  • RS Umum Lakipadada, Jl. Poros Makale - Rantepao. ☎ Tel: 0423-22118, 0423-22023, 0423-22264
  • RS Fatimah, Jl. Nusantara, Makale. ☎ Tel: 0423-22058.
  • RS Sinar Kasih, Makale. ☎ 0423-.
  • RS Elim, Jl. Jend. Ahmad Yani. ☎ Tel:423-21258.
  • RS Marampa', Jl. A. Mappanyukki. ☎ Tel: 0423-21036.
  • RS Umum Pongtiku, Tallunglipu. ☎ 0423-.

The hospital is fairly serviceable by developing world standards, however, for serious problems you should return to Makassar.

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